Shipping Policy

Where we ship

We currently ship within the United States only.

Processing time

Orders are prepared and handed to the carrier within 1-2 business days. Orders placed on weekends or holidays are processed the next business day. You will receive a confirmation email with tracking as soon as your parcel ships.

Rates and delivery times

Method	Cost	Estimated delivery
Standard	$5.95	3-5 business days
Standard on orders over $75	Free	3-5 business days
Expedited	$14.95	1-2 business days

Delivery estimates are counted from dispatch, not from the time you order, and they are estimates rather than guarantees. Carrier delays, weather and peak periods can extend them.

Tracking

Every order ships with tracking. If your tracking has not updated for more than five business days, contact us and we will open an enquiry with the carrier.

Lost or damaged parcels

If your parcel is lost in transit or arrives damaged, contact us within 14 days of the expected delivery date and we will replace it or refund you in full. See our Refund Policy for details.

Incorrect addresses

Please check your shipping address carefully at checkout. We are not able to redirect a parcel once it has shipped, and parcels returned to us because of an incorrect address will be refunded minus the original shipping cost.

Contact

hans@norderm.co Nordic Design LLC 1551 NW 195th St, Shoreline, WA 98177, United States